ILSA provides dedicated psychosocial support to clients experiencing difficulties with their mental health. With over 15 years’ experience in this area ILSA works with clients to establish skilled and committed support teams who assist people to live as independently as possible.
Support to clients may encompass a wide range of capacity building activities including building valued community participation roles, travel confidence, budgeting, meal preparation, making healthy life choices and attending a range of self-care activities and appointments. The provision of psychosocial support helps reduce stressors and provides security and assistance to clients who may be dealing with what can be a complex range of personal issues.
Services are provided to clients living in their own homes and community as well as those who live periodically in supported settings (including Cairns Community Care Unit, Cairns Base Hospital Mental Health Unit and PARC - Prevention and Recovery Care.
ILSA has developed significant experience in establishing stakeholder support around an individual’s particular needs. Our aim is to focus on the wellbeing of our clients and support them to make their own life choices. We advocate on behalf of clients to protect their dignity and rights when receiving support.
We recognize that working collaboratively with government agencies can also be essential to a person’s individual recovery and connection to community. Consequently we have developed good working relationships with staff across Queensland Mental Health services such as the treating teams in hospital Mental Health Unit(s) and community mental health teams including the Acute Care Team (ACT), the Mobile Intensive Response Team (MIRT). We also work closely with Qld Police mental health liaison officers, the Offices of the Public Trust and the Public Guardian.