We hire Support Workers on a casual basis, with part time options available in certain circumstances. Staff are paid as per the Social Community Home Care And Disability Services (SCHCADS) award which includes varying penalty loading rates. Salary packaging is also available.
We have been fortunate to have attracted the majority of our staff via word of mouth. If you would like to work with us, please send in a resume with a cover letter. When a suitable position becomes available we call potential staff and arrange an interview time.
Feedback from our clients indicates a preference for Workers who exhibit qualities such as empathy, open mindedness, flexibility, passion to assist others, professionalism, understanding and attentiveness. It is also beneficial to have some understanding of either disability or aged care support and/ or some qualification or interest in an attendant care field.
Workplace Wellbeing is something we take very seriously. After all, the health and wellbeing of our staff is core to ensuring we continue to provide quality supports to our clients. Each year we survey the wellbeing of our staff to gauge their level of satisfacton, how they are feeling generally, where improvements can be made, and if they feel heard and valued. In addition, we have an open door policy, supported by actively mentoring and supervising support teams on an ongoing basis. One of our 2020 goals is to develop a strategy which reduces workplace stress and improves the mental health of our workforce. We've started the journey with a well established Employment Assistance Program and Rehabilitation and Return to Work platforms.
We believe training is essential for our staff to feel confident in performing their duties. We have an online induction program for new staff along with an annual refresher. More recently we have developed an internal training platform consisting of standalone modules aimed at closing skills gap shortages in the workplace. Such training includes (amongst others):
We also set aside a training budget for staff to attend short courses on subjects of mutual benefit to clients and Support Workers. We are always on the lookout for appropriate training and encourage staff and clients to let us know when something will be beneficial to the support arrangement.
ILSA acknowledges the traditional custodians of the land on which we live and work. We pay respect to Elders past, present and emerging.